At Les Clés de L’Inde, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

When you use our services, we may collect the following types of personal information:

  • Full name, nationality, and contact details (email, phone number)
  • Travel details (dates, destinations, preferences, number of travelers)
  • Passport and visa-related information (when required for bookings)
  • Payment-related information (processed via secure banking channels)
  • Any additional information you provide through booking forms, emails, or inquiries

2. How We Collect Information

We collect your data through:

  • Booking forms submitted on our website
  • Email communications
  • Direct interactions with our team
  • Travel-related documentation shared for booking purposes

3. Use of Your Information

Your information is used strictly for the following purposes:

  • To process and confirm your travel bookings
  • To prepare itineraries, vouchers, and travel documents To communicate important updates regarding your trip To comply with legal, administrative, and regulatory requirements To improve our services and customer experience

4. Payment Information

Payments are made via international bank transfer. We do not store sensitive banking details on our servers. All financial transactions are handled securely, and invoices are issued upon receipt of payments.

5. Sharing of Information

We may share your information only when necessary with:

  • Hotels, transport providers, and local service partners
  • Airlines and travel-related service providers
  • Government authorities (for visa or legal compliance, if required)

We do not sell, rent, or trade your personal data to third parties.

6. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal and regulatory obligations
  • For internal record-keeping and audit purposes

7. Your Responsibilities

Clients are responsible for:

  • Providing accurate and complete personal information
  • Ensuring that travel documents match provided details
  • Understanding that incorrect information may impact travel arrangements

8. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no digital transmission or storage system can be guaranteed to be 100% secure.

9. External Links

Our website may contain links to external websites (such as government travel advisory pages). We are not responsible for the privacy practices or content of these third-party sites.

10. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for data usage where applicable

Requests can be made by contacting us using the details below.

11. Cookies and Website Usage

Our website may use basic cookies or analytics tools to improve user experience. These do not collect personally identifiable information unless explicitly provided by you.

12. Changes to This Policy

Les Clés de L’Inde reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Les Clés de L’Inde – Customer Service
Plot No. 17, Raiyani Nagar
Nakhatrana, Kutch – 370615
Gujarat, India
📞 +91 9079600764

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Nakhatrana, Gujarat, India.